At Hawk Security, we are committed to meeting your organization's specific security needs. This simple work ethic has been the driving factor behind a host of advancements, and has enabled us to set and exceed high standards in client service.
The presence of a professionally trained, vigilant and responsive security officer can give your organization many benefits. In addition to the primary purpose of protecting your people and property, security officers are a serious deterrent to criminal acts including vandalism and trespassing.
At Hawk Security, we recognize the importance of fine details from the professional appearance of the security officers on your premises, to the subtle changes in your security needs that can serve an important effect on the results of your security program. Hawk Security has served clients across a broad range of industries and no two clients' needs are the same. At Hawk Security, we recognize that each client relationship is unique and we are happy to build a system to fit each individual's specifications.
At Hawk Security, we value trust and we work to maintain a fluid relationship with each of our clients. This is a valued relationship that adapts to changes and growth, and is open to new methods for improvement. Through our Customer Service Improvement program (CSI), we conduct formal reviews, regular inspections, and measurable performance surveys every six months, which allows us to track our satisfaction reviews from our clients, set company goals and determine areas for improvement.
Comprehensive and customized for your site, Dispatch System is Hawk Security's proprietary 24-hour personnel management system. Hawk Security's Dispatch System personnel's check-in system, records real-time personnel database and service records, for every site we patrol. Using this three-pronged approach, we can ensure superior on-site service, punctual performance, accurate billing, and overall site safety for your organization.
Emergency calls require call-handling expertise, consistent processes and accurate information to be disseminated quickly, 24-hours a day. Our Emergency Response Team will electronically document and forward any urgent messages to our AST Response Team via text, pager, e-fax, and/ or phonemic, that will adhere to customized escalation procedures.
Hawk Security has experiences in providing security services for the following:
We also provide the following services: